Privacy Policy

We value your privacy and are committed to protecting any personal information that may be collected about you. When you use Awesomeholidaysneverends, our websites or client portals (collectively referred to as the "Websites"), our desktop or mobile applications (the "Apps"), and any content, features, technology solutions, or services provided through the Websites or Apps—including free or paid subscription services ("Services"), the purchase of products, goods, or gift cards ("Goods"), and your preferences related to such use—this Privacy Policy and Notice ("Notice") explains how we collect, use, and share your personal information.

DATA WE COLLECT

We may collect personal information about you through your use of the Platform. Personal information refers to any data that can identify you directly or indirectly, either on its own or when combined with other information. The following categories of personal data may be collected by us:

Details you give us:

When you use the Platform, you may choose to provide us with personal information. However, you are not required to submit personal data in order to browse or use the Platform.

We may also automatically collect certain types of information when you use the Platform, including:

• Usage Information: Details about the pages you visit, how often you access them, your interactions, selections, and the time and date of your visits.
• Location Information: Data relating to your general location, which may be determined through IP address, GPS data, and other technologies such as sensors, nearby devices, mobile towers, or Wi-Fi access points.
• Device Information: Information about your device, including hardware model, operating system, browser type, IP address, and application versions used.
• Mobile Device Information: Information related to your mobile device, such as operating system, mobile network, phone number, service provider, and unique device identifiers.

HOW WE USE THE INFORMATION

We use your personal information to operate and improve the Platform, provide services, and protect our legal rights. We collect only the personal data necessary to achieve these purposes. We do not store, access, share, or use personal information in ways that are inconsistent with the purposes outlined in this Notice without your consent. Below are some of the ways we use the personal data we collect:

We process your personal information for the following purposes in order to fulfill our obligations and provide you with access to the Platform:

• Facilitate Purchases: To make it easier for you to purchase high-quality goods or services.
• Communication: To send you account-related updates, notify you of changes to the Platform, and communicate with you regarding Platform-related matters, including notifications.
• Customer Support: To provide assistance and respond to your inquiries, including technical support or questions related to the Platform.

HOW WE SHARE INFORMATION

We may share your information with service providers and third parties for purposes such as operating the Platform, marketing and promotions, preventing fraud or harm, complying with legal obligations, and as part of corporate transactions. Our legitimate interests in complying with the law, protecting our rights and those of others, and delivering the Platform form the legal basis for such sharing. Appropriate safeguards are applied when sharing your data, as described below.

Service Providers: We share information with trusted service providers who assist us in operating the Platform and processing transactions.

We use Google Analytics to analyze Platform usage and improve our services.

• Braze: We use Braze to understand user behavior across our Platform, such as interactions with links, emails, and push notifications. This data is stored in user profiles to help personalize and improve user engagement. PostHog: We use PostHog to track anonymized user interactions and device usage to enhance website performance, identify technical issues, and guide product improvements.
• AppsFlyer: We use AppsFlyer to track mobile app installation attribution and understand how users discover our app, including which advertisements led to installations. This information is used solely to measure campaign effectiveness and optimize marketing strategies.
• Corporate Transactions: We may disclose information in connection with bankruptcy or liquidation proceedings, or in the event of a merger, acquisition, sale of assets, consolidation, or change of control involving all or part of our business.